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Firmware upgrade 7550

Posted: Wed Jan 16, 2019 3:55 pm
by blackwater
So I’m trying to update the firmware to the latest 2.09 on my 7550 and it gets to about 65% and errors out saying it can’t read/open a file. Any idea what is causing this or how to fix it?

Re: Firmware upgrade 7550

Posted: Thu Jan 17, 2019 10:03 am
by com501
Upgrading from what current F/W?

What CPS version are you running?

Firmware upgrade package installed correctly and visible in add/remove programs?

Using RM or Standalone CPS?

Re: Firmware upgrade 7550

Posted: Thu Jan 17, 2019 1:46 pm
by blackwater
com501 wrote:Upgrading from what current F/W?

What CPS version are you running?

Firmware upgrade package installed correctly and visible in add/remove programs?

Using RM or Standalone CPS?
2.01

Version 16 build 828

2.07, 2.08, and now 2.09 are all installed and showing

Standalone

Re: Firmware upgrade 7550

Posted: Thu Jan 17, 2019 2:16 pm
by com501
That should work, although Moto keeps claiming that any FW older that three revisions past is not supported.

Try upgrading to an intermediate version.

Re: Firmware upgrade 7550

Posted: Thu Jan 17, 2019 5:16 pm
by blackwater
com501 wrote:That should work, although Moto keeps claiming that any FW older that three revisions past is not supported.

Try upgrading to an intermediate version.
I have tried all 3 and get the same error but st different times during the process.

Re: Firmware upgrade 7550

Posted: Fri Jan 18, 2019 9:50 am
by com501
What operating system? If Win10, try a different computer or Win7, 10 seems to be obtuse sometimes on some machines.

Re: Firmware upgrade 7550

Posted: Thu Jan 24, 2019 12:33 pm
by blackwater
com501 wrote:What operating system? If Win10, try a different computer or Win7, 10 seems to be obtuse sometimes on some machines.
8.1 Pro. I've tried it on that laptop with Win 10 Pro, Win 7 Pro and still no luck. I'm trying to find FW 2.06 to try jumping to but MOL doesn't have it listed anymore. I've got 2.07, 08 and 09 but it won't work with any of those versions.