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Brain Dead - HKN6163 / XTL5000

This forum is for discussions regarding all aspects of Motorola radio programming, including hardware, computers, installation and use of RSS/CPS, firmware upgrades, and troubleshooting. There are subforums for discussions of codeplugs, and also for software/firmware release notes and issues.

Moderator: Queue Moderator

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Andy Brinkley
Batboard $upporter
Posts: 363
Joined: Mon Sep 03, 2001 4:00 pm
What radios do you own?: FMR80D and a Motrac with Scan

Brain Dead - HKN6163 / XTL5000

Postby Andy Brinkley » Wed Feb 20, 2019 1:43 pm

I don't do many XTL radios, but have one on the bench now and trying to read it using a HKN6163 cable and cannot get the radio to connect at all. I have used the cable before with no problems, tried with Windows XP machine and a Windows 10 machine with no luck, running 20.01.00. Only change I can think of is upgrading from an earlier version of CPS to 20.01.00.

Any trouble shooting suggestions would be appreciated.

Andy

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apco25
Posts: 2684
Joined: Tue Oct 30, 2001 4:00 pm
What radios do you own?: APX / Astro 25

Re: Brain Dead - HKN6163 / XTL5000

Postby apco25 » Thu Feb 21, 2019 9:38 am

No need to go back to XP. The radio may be stuck in a boot loop and won't read. Does the radio show maintenance mode at any time?
"Some men just don't know their limitations"
apco25 at batlabs.net

User avatar
Andy Brinkley
Batboard $upporter
Posts: 363
Joined: Mon Sep 03, 2001 4:00 pm
What radios do you own?: FMR80D and a Motrac with Scan

Re: Brain Dead - HKN6163 / XTL5000

Postby Andy Brinkley » Thu Feb 21, 2019 10:15 am

APCO 25 - the radio transmits and receives fine, just cannot get the computer to recognize the USB cable.

Thanks

Andy

User avatar
apco25
Posts: 2684
Joined: Tue Oct 30, 2001 4:00 pm
What radios do you own?: APX / Astro 25

Re: Brain Dead - HKN6163 / XTL5000

Postby apco25 » Mon Feb 25, 2019 9:58 am

If the PC doesn't recognize the USB cable, delete the USB driver and reboot as per usual as well as the CPS. PC issue not a radio issue then.
"Some men just don't know their limitations"

apco25 at batlabs.net

User avatar
Andy Brinkley
Batboard $upporter
Posts: 363
Joined: Mon Sep 03, 2001 4:00 pm
What radios do you own?: FMR80D and a Motrac with Scan

Re: Brain Dead - HKN6163 / XTL5000

Postby Andy Brinkley » Mon Feb 25, 2019 10:12 am

That is my best guess on why the radio is not recognized, strange that it worked on my Windows 98 computer for years and then stopped working when I upgraded. Gotta love the big M's - Microsoft and Motorola..


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