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Brain Dead - HKN6163 / XTL5000
Posted: Wed Feb 20, 2019 1:43 pm
by Andy Brinkley
I don't do many XTL radios, but have one on the bench now and trying to read it using a HKN6163 cable and cannot get the radio to connect at all. I have used the cable before with no problems, tried with Windows XP machine and a Windows 10 machine with no luck, running 20.01.00. Only change I can think of is upgrading from an earlier version of CPS to 20.01.00.
Any trouble shooting suggestions would be appreciated.
Andy
Re: Brain Dead - HKN6163 / XTL5000
Posted: Thu Feb 21, 2019 9:38 am
by apco25
No need to go back to XP. The radio may be stuck in a boot loop and won't read. Does the radio show maintenance mode at any time?
Re: Brain Dead - HKN6163 / XTL5000
Posted: Thu Feb 21, 2019 10:15 am
by Andy Brinkley
APCO 25 - the radio transmits and receives fine, just cannot get the computer to recognize the USB cable.
Thanks
Andy
Re: Brain Dead - HKN6163 / XTL5000
Posted: Mon Feb 25, 2019 9:58 am
by apco25
If the PC doesn't recognize the USB cable, delete the USB driver and reboot as per usual as well as the CPS. PC issue not a radio issue then.
Re: Brain Dead - HKN6163 / XTL5000
Posted: Mon Feb 25, 2019 10:12 am
by Andy Brinkley
That is my best guess on why the radio is not recognized, strange that it worked on my Windows 98 computer for years and then stopped working when I upgraded. Gotta love the big M's - Microsoft and Motorola..