GTR8000-- Cannot access alignment screen

[2wayfreq]

Hi,
Just wondering if anyone has seen this before. I read the station and go to Service--> Alignment. The busy icon swirls and it come up with the following error: "Unable to start a service session with this device. The device may currently be serviced by another application."
On the Mode Screen--Current Station-Normal. But the button underneath is also indicates "Normal" and greyed out. I can't select Service Mode. It does not have this issue on another laptop and that laptop behaves normally. And, no matter what GTR you read, it does it. I have uninstalled the CSS and re-installed a fresh copy. The only other thing I can think of is that there is some other file on the drive that is corrupted or can't update some kind of config data.

[Jim202]

Hi,
Just wondering if anyone has seen this before. I read the station and go to Service--> Alignment. The busy icon swirls and it come up with the following error: "Unable to start an service session with this device. The device may currently be serviced by another application."
On the Mode Screen--Current Station-Normal. But the button underneath is also indicates "Normal" and greyed out. I can't select Service Mode. It does not have this issue on another laptop and that laptop behaves normally. And, no matter what GTR you read, it does it. I have uninstalled the CSS and re-installed a fresh copy. The only other thing I can think of is that there is some other file on the drive that is corrupted or can't update some kind of config data.

I ran into an issue where I couldn't load any new version of Astro25 CPS. Ended up formatting the hard drive and loading a fresh Windows XP operating system again. Then load all the other programs I needed again. Not saying this is the same issue that you had, but it did solve my problem.

Jim

[2wayfreq]

Ok, Thanks. I'm pretty sure now it's some kind of GTR related library file etc. that went bad. I'm going to have to erase any traces of 7.14 and re-install.

[2wayfreq]

Problem Resolved--- Tried to access Alignment screen this morning and it now works. There is no rhyme or reason why it is suddenly ok.