MTR2000 Recall?

[Bones]

I've heard a rumor that ALL mtr2000s are being recalled by Motorola.
Does anyone have any info about this?

[RFguy]

Sounds like something that a Kenwood dealer would tell you.
I have not heard anything. No service bullitens are posted for it.

[The Pager Geek]

There is an SRN for a firmware update... but not a "recall."

Here's the most recent Dated March 08

SRN10174

SUBJECT:
Issue 1: MTR2000 station locks up in transmit with no PL.
Issue 2: MTR2000 station does not transmit an analog audio on wireline line 2.

MODEL / SYSTEM AFFECTED:
Issue 1: All software versions prior to and including version R003.04.002.
Issue 2: Software version R003.04.002.

SYMPTOM:
Issue 1: MTR2000 station locks up in transmit with no PL. Therefore, communication among the subscribers is blocked. When the MTR locks up, it stays keyed up with no PL and it never times out. The receiver continues to work normally and audio is still being transmitted only with no PL. The MTR will stay locked up until it is either given a warm or cold reset.
Issue 2: MTR2000 station does not transmit an analog audio to the infrastructure after power up or a cold reset, as wireline line 2 is muted. However, when the status tone is enabled and after 'RX Wireline ' alignment, the audio is transmitted correctly.

CAUSE:
Issue 1: Different PTT types (e.g. Wireline or Subscriber PTT) were not handled properly when active at the same time.
Issue 2: New DSP code, introduced in R003.04.002, requires an additional configuration message on boot up.

RESOLUTION:
Upgrade the station software to version R003.04.003. Software can be obtained by opening a software case with the System Support Center (SSC) at 800-221-7144 and then completing and faxing in the attached software order form.


tpg

[chpalmer]

Thanks for the info...


Are all Kenwood dealers the same? Sounds familiar...