APX7000/7500 Portable and Mobile CPS R04.00.00
===============================================
System Requirements:
====================
Recommended:
Processor 2 GHz dual core or higher Pentium grade processor.
Memory 2 GB RAM.
Aero capable graphics card with 128 MB graphics memory.
250 MB minimum free hard disk space.
USB Port or parallel port for iButton dongle.
USB Port for radio communication.
CD-ROM for software installation.
NOTE: When working with large codeplugs, this configuration is required.
Minimum:
Processor 1 GHz Pentium grade processor.
Memory 1 GB RAM free memory, excluding onboard graphics card memory usage.
DirectX 9-class graphics.
250 MB minimum free hard disk space.
USB Port or Parallel Port for iButton dongle.
USB Port for radio communication.
CD-ROM for software installation.
Operating Systems: Windows XP Home or Professional, SP 2 or higher
Vista Home Premium 32-bit (SP 1 or higher)
Vista Business 32-bit (SP 1 or higher)
Microsoft Office 2003 SP3 or Microsoft Word 2007 must be installed in order to
access User Defined Report.
New Features:
=============
- Support for the O9 Control Head
- Encrypted Integrated Data
- Dynamic System Resilience
- HearClear
- MDC OTAR
- Securenet
- Tx SSI Clock Rate List
Detailed information for these fields can be found in the CPS help. Help can be
accessed from the CPS Help ribbon by selecting CPS Help Topics.
Known Issues:
=============
- Please note that when working with Voice Announcement for the APX7000 radios (portable),
the 'Monitor On/Off' message will only be announced when switching to a switch programmed
to 'PL Disable', not when the Monitor button is pressed.
- When adding a new Scan List using the "Current" rather than "Default" setting, the new
Scan List Alias field is invalid. To correct this condition, rename the Scan List to a
unique name.
- Sending codeplugs (MC) via email can cause corruption. Intermittently email
applications will corrupt the MC codeplug file and make the file unusable in the CPS.
To avoid this issue always zip your MC files before emailing them.
- It is not recommended to change the Operating System Windows Theme while the CPS is open,
this may cause unpredictable CPS behavior. Before changing Windows Themes, please close the CPS.
- Tutorials - Intermittently an Adobe Flash Player error message appears when playing
the tutorials. Please close this error window and the tutorial will continue to play.
- If the CPS is installed as "Only for me" (rather than "Anyone who uses this computer"),
double clicking on .mc files will not automatically launch the CPS. To add this functionality,
please associate the .mc files with the CPS manually through Windows Explorer.
Installation:
=============
1) Please be sure to install the CPS or Tuner application BEFORE attaching the USB
cable and turning the radio on.
2) When the Installation CD is inserted into the CD-ROM drive, the installation will
start automatically if auto start is enabled for the PC. Follow the on-screen
instructions to install the software.
3) Please refer to the CPS Programming Installation Guide, which is included with this
software for more detailed information.
4) If you are installing both the CPS and the Tuner, install them to separate directories.
5) If a file installed by the CPS later becomes corrupted, the Repair option on the
Installation CD may be used to restore it.
6) If the PC has never had a 1-Wire USB device connected to it before, such as the USB
dongle used for FLASHkeys or Advanced keys, then plug it in right after installation
to complete the USB install. If it is not recognized or if auto-detect can not locate
the USB device driver, then point the New Hardware Wizard's Driver installer to it in
the install drive, such as "C:\WINDOWS\system32\drivers." The wizard should then find
and install the driver automatically.
7) Multiple versions of the CPS are allowed to be installed on the same computer. Please
note that when double-clicking on a the .mc file, the latest installed CPS will be launched
to open the .mc file.
NOTE: DO NOT INSTALL MULTIPLE VERSIONS OF THE CPS INTO THE SAME FOLDER.
If installing the CPS and/or Tuner on Windows 7 or 64 bit XP or Vista, do not installany other applications that communicate with the APX Radio such as the Data Terminal
Application.
Connecting the PC to the Radio:
===============================
Only use the following direct PC to radio cables:
- PMKN4012A for the portable radios.
- HKN6184A for the mobile radios.
When using the USB cable, be sure to always click "Yes" on the Digital Signature
window whenever it is displayed by the operating system. Wait until the radio
enumerates on the PC before attempting to read or program the radio (5-7 seconds on
Windows XP, 15-20 seconds on Windows Vista). If you do not wait for enumeration, the
read or write will fail.
Note that you cannot continuously write the same radio multiple times without
performing any other operations in between successive writes.
We recommend that you disable Proventia Desktop, BlackICE, and any other software that
affects your networking capability, since these types of programs sometimes interfere
with reading from and writing to your radio. If BlackICE is installed and required for the
PC, ensure the BlackICE service is ztopped and the start-up type is set to Manual. This
can be verified on Windows XP by going to Start->Settings->Control Panel->
Administrative Tools->Services. Under the Name column look for BlackICE.
To prevent intermittent Blue Screen Windows crashes when attaching or detaching the
Motorola APX Radio to a PC using USB, verify Nortel Contivity VPN Client Software is
not installed on the PC. If it is installed and required for the PC, ensure that the
EACFILT.sys driver is disabled on the "Motorola APX Series Radio" connection by
performing the following steps:
- Open Network connections (Start->Settings->Network Connections).
- Under LAN, right click on the "Motorola APX Series Radio" connection, and
select properties.
- Uncheck the Eacfilt check box.
If the wireless Internet connection on your laptop/PC gets disabled when you attach the
Motorola APX radio to your Laptop/PC, follow these trouble-shooting steps to address
the problem:
- Open Network Connections explorer window by going to Start->Settings->
Control Panel->Network Connections. Right click and select Open.
- Note the name of the LAN Connection associated with the "Motorola APX
Series Radio" device. It should be something like "Local Area Connection 7".
- Go to the Advanced menu, and select Advanced Settings,
- Under the "Connections" section, re-order the connections such that your
wireless or primary Internet LAN connection is listed above the LAN
connection associated with the "Motorola APX Series Radio" (i.e. the primary
wireless/Internet connection is given a higher priority than the Motorola
APX Series radio connection). This can be done by selecting the connection
and then using the up/down arrows to move the connection in the list.
- Click OK on the Advanced Settings window
Note that the above described issue may also occur if your wireless driver utility has a
configuration setting to Disable Wi-Fi until the wired connection is terminated. Ensure
that any such a setting is disabled, so that the wireless connection stays active even when
a wired link is present.
Disable "Netbios over TCP/IP". This will help reduce unnecessary traffic sent to the radio
by the PC. Follow these steps:
- Open Network Connections explorer window. To do that, go to Start->
Settings->Control Panel->Network Connections. Right click and select
Open.
- Right-click on the LAN connection associated with "Motorola APX Series
Radio" and select properties.
- Select "Internet Protocol (TCP/IP)" and click Properties.
- Click Advanced button on the General page (bottom right).
- Select the WINS tab.
- Select "Disable Netbios over TCP/IP".
- Click OK on the pages opened for the setting to take effect.
On the Motorola APX Series Radio LAN connection, uncheck unused items. The LAN
connection on the PC only requires the Internet Protocol to communicate with the Radio.
This ensures the other unused items don't create any undesirable effects when
communicating with the Radio device. Follow these steps:
- Open Network Connections explorer window. To do that, go to Start->
Settings->Control Panel->Network Connections (right click and select
Open).
- Right-click on the LAN connection associated with "Motorola APX Series
Radio" and select properties.
- On the General Tab, under the section "This Connection uses the following
items" uncheck all items except for Internet Protocol (TCP/IP). If the PC
supports both IPv4 and IPv6, keep both IPv4 and IPv6 checked.
-NetMotion wireless LAN software will interfere with radio programming.
Because the radio registers on the system with an IP Address, the Netmotion software
detects it and tries to manage it as a network. Please disable this software in order
to program radios with the CPS.
For POP25 Operation:
====================
TCP Retransmissions on your machine needs to be set to 5 or higher. Motorola
recommends that if the following registry keys are defined on your system,
they be set to the following values for POP25 operation:
On Both Windows Vista and XP:
HKEY_LOCAL_MACHINE
\SYSTEM
\CurrentControlSet
\Services
\Tcpip
\Parameters
\TcpMaxDataRetransmissions - 5 or more
On XP Only:
HKEY_LOCAL_MACHINE
\SYSTEM
\CurrentControlSet
\Services
\Tcpip
\Parameters
\TcpMaxConnectRetransmissions - 3 or more
For help on editing registry values, read Microsoft online support at http://support.microsoft.com
/kb/256986.
- While the POP25 operation is in progress, do NOT attempt to start a second session until
the first is done.
Programming Hints:
==================
- To get help on a field, open the Field Information window (on the right of the CPS
screen) while focus is on the field. We recommend that you "pin" the Field
Information window by clicking on the thumbtack icon at the top right of the Field
Information window.
- View the "What's New" information on the Home Mode screen and view the Help
Tutorials to learn about exciting new features such as Codeplug Comparison,
Undo/Redo, and Restore to Default.
- The APX7000/7500 CPS does not support system key files. Only the Advanced System
Key (ASK hard key) is supported.
- The APX7000/7500 CPS does not support Federal Information Processing Standards
(FIPS).
Advanced System Keys Administrator
==================================
- If you will be programming Advanced System Keys (ASK), and you have the
R10.00.00 or later ASTRO 25 Mobile or Portable CPS installed, use the same
Advanced System Keys Administrator to program keys for your APX7000/7500 CPS.
- If you do not have the R10.00.00 or later ASTRO 25 Mobile or Portable CPS
installed, you can install the Advanced System Keys Administrator from the
installation CD by running Install_ASKAdmin.exe.
- After installation, launch the Advanced System Keys Administrator using the desktop
icon or from Start->Programs->Advanced System Keys Administrator.
- Do not remove the ASK while your computer is in sleep mode.